Evaluating Apartment Reviews
Welcome back to the One North of Boston Blog! As promised, we are following up on our last post, which was about writing effective reviews. Today, we’re focusing on evaluating reviews. This information is geared toward our Chelsea apartment community, but it can be applied to evaluating any reviews you are looking at for products, goods, and services.
How to Effectively Evaluate a Review
If you’ve ever taken time to read through a multitude of reviews, you know they can range from being helpful to being laughable, so here are some tips on how to evaluate reviews.
Read reviews to gather the overall tone. Look for reviews that are factual, detailed, and objective.
Take extreme (positive or negative) reviews, particularly those without details and supporting information, with a grain of salt.
Look for common themes among multiple reviews. If several people are commenting on the same issue, backed up with facts, it’s more likely to be legitimate.
Focus on the reviews that are relevant to your expectations, situation, and needs. For example, when it comes to apartment amenities, if there is one that doesn’t really apply, you can disregard reviews about that specific amenity.
If you come upon something in a review that is troubling, it’s not necessarily a deal-breaker. Set up a one-on-one meeting with management to discuss the issue. Find out what has been done to alleviate the situation, or what plans may be in the works to address concerns.
One other point: be aware that there may be false reviews among the legitimate. Educate yourself about the red flags indicating a false review. We invite members of our Massachusetts apartment community to submit a review. We are interested in learning about your experience here at One North of Boston. Thanks for taking time to read our post today.